Global Content Hub Officer

  • Jordan
  • TBD USD / Year

Save the Children

TITLE: Global Content Hub Officer

TEAM/PROGRAMME: Global Creative Content Unit

LOCATION: Jordan or anywhere in the MENAEE region where SCI has a presence



1-year fixed term (renewable)


Level 2 – Level 2: either the post holder will have access to personal data about children and/or young people as part of their work; or the post holder will be working in a ‘regulated’ position (accountant, barrister, solicitor, legal executive); therefore a police check will be required (at ‘standard’ level in the UK or equivalent in other countries).

A Disclosure and Barring Service (DBS) enhanced check or equivalent overseas police check will be obtained for employees at this level prior to their Start Date. As the post is covered by the Exceptions Order 1975 to the Rehabilitation of Offenders Act 1974, any spent or unspent criminal convictions will be considered when considering suitability for the role.


To support in the management of visual content using Save the Children’s global digital asset management (DAM) system, “The Content Hub” – Save the Children’s secure depositary for archival and current visual content

Content Hub. You will support and maintain systems for collection, archiving and re-purposing of film. Working on case studies with Country Offices, checking safeguarding, consent, ethical use and metadata.


Reports to: (technical) Digital Asset Manager (administrative) MENAEE ACCM team

Staff reporting to this post: N/A


  • Process new registrants and help them navigate the system and training modules.
  • Support the DAM Manager in solving all administrative issues relating the DAM
  • Monitor all Content Hub queries through email and Teams, supporting in answering all external enquiries / licensing requests
  • Ensure compliance with global data privacy legislation as it pertains to storing imagery and consent
  • Work with teams across the organisation on ensuring they embrace and correctly use key wording and metadata
  • Process photos, film and case studies, organise editing, caption and retouch images, link images

and stories

  • Support GCCU Producers and Editors in archiving and distributing their content
  • Assist in the consent process to ensure that every asset is fully consented with paperwork to accompany
  • Create and participate in dummy runs processing user permissions in CH. To decide what level to assign and demonstrate an understanding of why.
  • Carry out the responsibilities of the role in a way which reflects Save the Children’s

commitment to safeguarding children in accordance with the Child Safeguarding Policy.

  • A commitment to Save the Children’s vision, mission, values and approach.

BEHAVIOURS (Values in Practice)


  • holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  • holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.


  • sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
  • widely shares their personal vision for Save the Children, engages and motivates others
  • future orientated, thinks strategically and on a global scale.


  • builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters

  • Champions and values diversity, sees it as a source of competitive strength

  • approachable, good listener, easy to talk to.


  • develops and encourages new and innovative solutions
  • willing to take disciplined risks.


  • honest, encourages openness and transparency; demonstrates highest levels of integrity



  • Experience using a digital asset management system
  • Knowledge of assessing and archiving content
  • Ability to write in plain English, and basic copy-editing and proofreading skills
  • A high level of computer literacy (eg word, excel, databases, desk top publishing skills)
  • Ability to understand and accept the requirement for sensitivity/confidentiality when handling
  • information

Personal Skills

  • Excellent organisational skills, and the ability to organise own workload efficiently, prioritise tasks, and meet deadlines
  • Exceptional communications skills both written and verbal, ability to research, analyse and interpret information.
  • A commitment to support cross-organisational initiatives
  • Ability to prioritise competing demands on your time while under pressure and to meet deadlines
  • Excellent communication skills with ability to influence and negotiate around client demands
  • Commitment to team working and demonstrable understanding of how to contribute
  • Enthusiasm for our cause and the ability to inspire a team to engage with and deliver at a consistently high quality
  • Fluent English and Arabic, and excellent English writing skills

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

JD written by: G P, Global Head of Creative Content

Date: February 2023

Updated By: MA

Date: March 2023

Evaluated: MENAEE HR

Date: March 2023

How to apply

Please follow this link to apply:

Deadline: 22 Mar 2023