Protection Mainstreaming Adviser Syria Response Office (Open to nationals only)

Norwegian Refugee Council

What we are looking for:

A highly qualified and self-driven Safe & Inclusive Programming (SIP)/Protection Mainstreaming Adviser ensuring the implementation and institutionalization of the NRC’s SIP toolkit and standards within all Syria Response Office (SRO) programmes and support departments and will provide advice on humanitarian principles and protection mainstreaming issues in relation to NRC SRO’s current and planned areas of activity in Syria.

What you will do:

  • Safe & Inclusive Programming and integrated protection mainstreaming approaches. The Advisor will support safe and inclusive programming within NRC SRO, through the roll out of toolkit, trainings, and support to clear progress against CO and AO action plans.
  • Programme protection mainstreaming (and SIP) analysis. Support evidence-based analysis of protection risks and concerns in NRC programmes, for use in sitreps, reports, programme design and advocacy.
  • Strategy Development. Contribute to the development of NRC’s programme and advocacy strategies and ensure the sufficient consideration of SIP risks and mitigation measures at Area Office and Country Office level. Institutionalization of SIP + in SRO’s 2022-2025 Protection Strategy.
  • Programme Quality. Provide technical advice to the programme and support teams throughout the programme-cycle through review of SIP checklists, PDMs/PSMs and recommendations on bridging identified gaps. This is to ensure adherence to the relevant standards during planning, implementation, and monitoring of NRC’s programming. Ensure complementarity with further initiatives aimed at ensuring programme quality including MEAL and technical units.
  • Integrated Programming. Provide guidance and support on people centered approach throughout SRO’s integrated programs. Including advice on project design, community engagement, resource mobilization, and outcome monitoring.
  • Community Engagement: Lead and advise programmes on sound community engagement approaches, particularly in integrated programmes, and work with CCs to foster an institutionalization of community engagement in all programmes**.** Ensure NRC available resources (e.g Community Coordination Toolbox – CCT) are contextualized and used to facilitate Community Engagement process.
  • Grant Processes. Review and provide SIP/protection related inputs (such as gender inclusion) to concept notes, proposals, grant agreements, and reports.
  • PSEA and child safeguarding. Support the institutionalization of Head Office guidance and capacity building in relation to Preventing Sexual Exploitation and Abuse and Child Safeguarding (CSG), for NRC staff, facilitators, and community-based workers (CBWs), in coordination with HR and Risk and Compliance departments.
  • Referral pathways: Contribute to the development of referral pathways through technical support of the SOP development, ensuring that SIP elements are integrated. Support dedicated Referral trainings for all staff and monitor and report on progress.
  • Complaints and feedback mechanism (CFM): Support Accountability team in CO and AOs in responding to CFM, CFMM, especially protection-related cases.
  • Humanitarian Principles and Safe programming: Provide guidance and support to all NRC CO and AO staff in relation to the use of tools to monitor ongoing adherence of Safe and Inclusive programming and Humanitarian Principles. Measure impact of the SIP programming through the SIP action plan and communicate with CMG to allow decision making and strategic thinking, as required.
  • Representation. Assist the Head of Programmes if requested, to provide technical SIP input to donor or external meetings.
  • Ensure that SIP analyses are available and with the CMG, to allow evidence-based advocacy internally and across the Humanitarian Coordination System.

Please download the detailed job description to learn more about the position.

What you will bring:

  • Bachelor’s degree in relevant field is required. Master’s degree in related field is desirable
  • Minimum 3 years’ experience in related programming in conflict / post-conflict environments.
  • Experience working in complex and volatile contexts. Knowledge of the context in Syria is highly preferable.
  • Strong knowledge and experience of leading protection mainstreaming activities and community engagement approaches
  • Knowledge of global protection standards and approaches.
  • Experience in developing and delivering high quality SIP/protection-related training and tools to support practical implementation of SIP standards.
  • Experience in working with field teams and partners and supporting development of their organisational and programmatic SIP/protection capacities.
  • Ability to think strategically and constructively and to apply these skills in developing frameworks and guidelines to support institutionalization of protection mainstreaming.
  • Strong communication skills and ability to build trust and confidently navigate both internally and externally at different levels.
  • Knowledge about own leadership skills/profile with documented results related to the position’s responsibilities.
  • Fluency in English, both written and verbal. Knowledge of Arabic is a strong added value.

What we offer:

  • Duty station: Amman Jordan
  • Contract: Until end of December (Renewal is subject to performance and funds availability)
  • Travel: Up to 10% regional travel.
  • Salary/benefits: grade 8 on NRC’s salary scale, with accompanying terms and conditions
  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee.

Entering the thirteenth year of the conflict in 2023, more than half of the Syrian population remains displaced from their homes with 5.4 million refugees living abroad and another 6.8 million internally displaced persons inside Syria. Conflict and protracted mass population displacement, combined with severe economic downturn (fuelled among other things by the impact of the economic collapse in Lebanon, international sanctions and import control, etc.), depreciation of the Syrian pound, inflation with soaring food and fuel prices, loss of livelihoods, water crisis and drought and reduced food production have led to widespread poverty, food insecurity and increased deterioration of the humanitarian situation across Syria.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • do demanding and professional work, often in challenging contexts.
  • join a work culture that empowers every employee to share ideas and take responsibility.
  • be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC’s operations in Syria here.


The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

How to apply

Important information about the application process

  • Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English, taking care to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • We receive many applications for each vacant position and so only shortlisted candidates will be contacted.
  • We invite applications from all qualified and interested candidates. Send in your application here by latest March 31st, 2024.
  • If you have any questions about this role, please email [email protected]with the job title as the subject line.

Deadline: 31 Mar 2024