Regional MEL Coordinator – NRC Middle East and North Africa Regional Office .

Norwegian Refugee Council

Re-advertised Regional MEL Coordinator

Job Description and Requirements

Regional MEL Coordinator – Middle East and North Africa Office

Applicants are only considered if holding a Jordanian Nationality & if applying via NRC recruitment system ( NRC people Oracle ) using the below link:

https://ekum.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2019/job/13910

About Us :

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. We work in crises across 40 countries, providing emergency and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve the international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 40 countries. We specialize in six areas: food security, education, shelter, legal assistance, protection from violence, and water, sanitation and hygiene.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas, or Offices that may be host to considerable health, safety, and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

What you will do

Generic Responsibilities:

  1. Adherence to NRC policies, guidance, and procedures.
  2. Support and contribute to the development and implementation of country office and regional office MEL systems, including MEL Standard operating procedures (SOPs), guidance and tools.
  3. Participate in programme design and proposal discussions, including theory of change development, log frame design and budgeting for MEL.
  4. Support programme staff in planning for and executing MEL, including, data collection methodology and tools and data management, analysis and use.
  5. Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme development, adjustment or review.
  6. Contribute to organisational learning through supporting specific analysis, lessons learned and reports.
  7. Support the MEL Manager with capacity strengthening efforts in the area of MEL, including leading workshop sessions and providing one to one coaching.
  8. Follow up and ensure the adequate execution of country and regional project and programme MEL plans.
  9. Contribute to the design of MEL staffing structure and resourcing, including collaboration with programme staff to identify and plan for MEL needs.

Specific Responsibilities:

  1. Contribute to institutionalizing and strengthening of NRC MEL minimum standards across the region with specific focus on use of evidence and learning from data.
  2. Responsible for roviding support within the Regional Office (RO) and across Country Offices (COs) to consolidate the tracking of recommendations and learning.
  3. Contribute to improved management, presentation, and analysis of key MEL data at CO and regional level. This includes consolidation of findings and visuailsation of data, together with the IM focused Coordinator.
  4. Advise and support Country Offices (Cos)s on development of macro logframes, use of mandatory and local indicators, adoption of participant counting guidelines. Support country level efforts in increasing and improving outcome monitoring across all NRC core competencies
  5. Responsible to provide guidance to evaluation managers and steering committee members with use of NRC templates, guidelines and equality reviews of external evaluations and After Action Reviews
  6. Work closely with the information management (IM) Coordinator in the development and updating of a regional MEL sharepoint page, to enable easier sharing of guidance and tools
  7. Discover and share best practices in various aspects of MEL from country offices and other regional offices
  8. Responsible for the onboarding of senior and mid-level prrogramme staff to ensure familiarity with NRC’s MEL framework
  9. Support country offices and the regional office achieve their MEL objectives as outlined in the balance score card
  10. Responsible for coordinating the Coordinator level community of practice forum across all MENA countries
  11. Lead on development of Arabic language training materials on MEL for new and existing country and regional partnerships with local organisations.
  12. Support country office MEL managers with project level budgeting for MEL activities
  13. Responsible to provide technical MEL support to all regional grants, ensuring that agreed logframes and monitoring plans are clear, understood and kept up to date at country and regional levels
  14. Support the Regional Programme Advisers with the Annual Data Quality Audit, and the Regional Programme Director with global data analysis, such as the Global Programme Results Review (GPRR).
  15. Participate in internal and external forums relevant to the global sub-objective on data, quality, learning and accountability and provide required support to the regional strategic initiative in line with the scope of duties of the position.
  16. Act as regional MEL focal point as designated.
  17. Other tasks as assigned.

Professional competencies, Qualifications & Skills required

  • At least 3 -5 years’ experience in an international non- profit organizations (INGOs) preferably in an emergency or post-conflict setting, including -MEL capacity and systems development.
  • Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods.
  • Understanding of data and information needs for program management and decision making.
  • Experience in facilitating the capacity-building efforts of diverse colleagues, including local partner agencies.
  • level advanced English language proficiency level (speaking, reading, writing)
  • Advanced Arabic language proficiency level (speaking, reading, writing)Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
  • Intermediate experience using statistical analytical software

Context related skills, knowledge and experience:

  • Strong organisational and team working skills
  • Demonstrate Diversity and Inclusion.
  • Strong Communication and interpersonal skill
  • Building trust and meaningful relationships with various stake holders.
  • Maintain confidentiality.
  • Ability to work with remote teams.
  • Knowledge of the INGOs operations and the dynamics of the humanitarian sector and working within complex and hostile environments.

Behavioral Competencies

  • Planning and delivering results
  • Working with people
  • Communicating with impact and respect
  • Analyzing
  • Handling insecure environments
  • Coping with Change

Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC people system Goals and Performance. The following will be used for performance reviews:

  • The Job Description
  • Goals and Performance on NRC People
  • NRC Competency Framework

What We Offer

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.

Female candidates are strongly encouraged to apply and join our work culture that empowers every employee to share ideas and take responsibility: At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take initiative.

We are also looking for people who share our values:

  • To be dedicated in what we do;
  • To be innovative with our solutions;
  • To act as one unified and inclusive team;
  • To be accountable to the donors that make our work possible; the people we exist to serve, and to each other… the members of our NRC family.

Critical interfaces:

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Country office MEL and information management staff.
  • Regional office Programme Unit.
  • Regional MEL Team.
  • Global MEL team.

Additional Important Information:

  • Grade: Grade 7
  • Reports to : Regional Monitoring, Evaluation and Learning (MEL)Manager
  • Duty station: Amman, Jordan
  • Travel : 25% within the region (possible travel to Iraq, Lebanon, Libya/Tunisia, Palestine, Syria, Yemen)
  • Open for Jordanian Nationality Holders only.
  • Type of contract: Jordanian National Fixed-Term Contract
  • Duration: till 31 Dec 2024 with the possibility of extension (subject to funding availability, business need, and satisfactory performance)
  • Salary: Based Upon NRC salary Scale for Jordanians’ national staff.

We invite applications from all qualified and interested candidates. Send in your application no later than March 27th, 2024.

Please ensure you attach your CV, Cover letter & copies of your academic and professional certificates.

Applicants are only considered if holding a Jordanian Nationality & if applying via NRC recruitment system ( NRC people Oracle ) using the below link:

https://ekum.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2019/job/13910

How to apply

We invite applications from all qualified and interested candidates. Send in your application no later than March 27th, 2024.

Please ensure you attach your CV, Cover letter & copies of your academic and professional certificates.

Applicants are only considered if holding a Jordanian Nationality & if applying via NRC recruitment system ( NRC people Oracle ) using the below link:

https://ekum.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2019/job/13910


Deadline: 27 Mar 2024