UX Researcher

PANION  is on a mission to become the global authority for managing electric fleets. As a corporate startup of ABB, our ambition is to build an intuitive platform with a unique feature set for drivers and fleet managers, including fleet tracking, battery health data, route optimization, and much more.  The powerful combination of corporate hardware know-how and tech-savvy entrepreneurship paves the way for us to become the global leader for EV fleet management software (SaaS) solutions.  We are a passionate and skillful founding team with substantial startup experience and roots at heycar and COUP Mobility. We are currently in the early stages of building our venture. Sounds good? Join us in Berlin and help us create the initial product as one of our first key members.  Please help us reduce any negative unconscious bias by leaving out your picture, age, and family status in your CV. We would like to only know your professional background and experiences.
 
Please note that we do not accept applications via email. 

Your mission

As a UX Researcher, you will join our production team and collaborate closely to put forward user experience solutions that address our customer needs while meeting our business goals. You will be the main driver in conceptualization, research, prototyping, validating with users, implementation, and evaluation.Ultimately, you will ensure that business requirements are effectively translated into design.

Your responsibilities

• Set up the user journey and create the concept behind the product
• Facilitate the thought process, coordination and conduct user interviews and other research methods
• Understand  customer  needs,  goals,  motivations,  and  behaviours  and  make informed decisions through solid research
• Support and validate your work through analysis of quantitative and qualitative data
• Provide  hands-on delivery  of  UX  assets,  such  as  concepts,  wireframesand prototypes
• Implement user testing methods to identify potential problem areas
• Detect the need for any improvements and take steps accordingly

Your profile

• Fluent in English and German
• Proven track record for solving UX design challenges and simplifying processes to intuitive interfaces.
• Experience designing a platform as a service for B2B.
• Establish partnerships with leadership and key stakeholders.
• Experience in creating user stories, personas, and storyboards
• Strong prototyping and wireframing skills
• Experience in planning and conducting user research and analysis
• Strong understanding of business metrics and the ability to translate business objectives into digital experiences
• Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
• Excellent communication/writingskills; abilityto relay complex research methodology concepts in a clear, simple, and relatable manner
• A positive attitude and a strong desire for creative problem-solving
• Knowledge of / experience in cognitive science, psychology or information scienceis a plus

Why us?

• An opportunity to shape an unpredictive, though exciting, environment and shape the company’s culture together with the venture team
• A  chance  to  contribute  to  a  thriving  work  environment  through  inspirational leadership
• Flat hierarchies across the venture and close collaboration with the CEO and CTO with profound background and track record
• Work-life balance: a good mix of core working hours & flexible working hours
• High potential for personal growth and fast career development