L&D, Director

( 11456 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About Job

As a Learning & Development Director you will be responsible t o develop, manage and drive Learning & Development strategy to strengthen people and organisational capabilities and performance to ensure that One&Only One Za’abeel is the Employer of Choice.

Key Duties And Responsibilities

Training

• Develop, plan and manage the Learning function and the training resources for One&Only One Za’abeel
• Design and deliver e-learning courses, workshops and other trainings
• Liaise with external institutions and organizations for appropriate external programs that Colleagues will be nominated for and administer the total process.
• Plan, design and facilitate the delivery of the following of Kerzner & One&Only Brand programs:
• Onboarding & Orientation
• Core Modules
• Leadership Modules
• Performance Management
• And any other programs as required.

Departmental Training

• Develop and ensure a pool of departmental trainers is available to conduct regular and consistent departmental training to fulfill the needs of all operational departments.
• Ensure that the yearly KPI for on the job training hours is achieved
• Ensure that departmental trainers are engaged and developed and expected standards of on the job training are maintained.

Colleague Development

• Evaluate individual and organizational development needs
• Oversee the Career development program ensuring all colleagues have developmental plans
• Facilitate learning interventions such as coaching, job-shadowing, online training
• Assess the success of development plans and help colleagues make the most of learning opportunities
• Help managers develop their colleagues through career pathing
• Driving a culture of continuous professional development (CPD)
• Monitor how effectively learning has been transferred to colleagues

Team Management

• Hire and oversee the L&D team
• Ensure the L&D team is constantly learning and developing themselves

Management Trainee and Internship Program

• Manage and drive all initiatives and programs for Management Trainees and Interns in line with Kerzner Global standards.
• Maintain the relationship with local and international hotel schools and other top tier universities
• Ensure that training plans for Management trainees and interns are followed through

Systems

• Ensure effective implementation and utlisation of Learning management system.
• Work in conjunction with Employee Marketing team and ensure that the L&D page of Ikonnect is updated and colleagues have access to all the relevant L&D information on the platform

About You

A perfect candidate should have a university degree in HR or Business, CIPD qualification in Learning & Development (Highly desirable). Qualification in Coaching. Minimum 8-10 years of experience in L&D within Hospitality Industry. Experience in Instructional design and psychometric testing (Highly desirable). Experience in implementing LMS (preferred). Preopening Hotel experience (Preferred). Ability to lead highly effective teams

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.