Human Resources People Manager

What We’re Looking For:

We are seeking a highly organized, detail-oriented professional with HR experience (SHRM-CP or PHR preferred) and leadership experience. The HR People Manager has a proactive, human-centered, and equity focused mentality and has the ability to lead and collaborate with cross-functional teams and stakeholders. They have a strong understanding of performance management principles and best practices, as well as demonstrated experience in analyzing HR data and trends to inform decision-making. They are also experienced in designing and delivering training programs. This team member is skilled in excellent communication and conflict resolution interpersonally. 

Who You Are:

You are passionate about FoodCorps’ mission, and committed to outcomes for students. You are excited to join an equity-focused HR team, and are experienced in managing employee relations issues. You have a dedication to diversity and inclusion, with a desire to work for food equity and social and racial justice. You approach all that you do with a growth mindset by providing guidance and support for learning, while managing towards accountability. You enjoy coaching and building relationships with diverse individuals, both in person and remotely. You are highly organized with the ability to balance multiple projects and demands simultaneously. You are responsive and skilled at prioritizing situations as they arise.

Primary Responsibilities:

Hold Humanity, Efficacy and Accountability:

• Operate centering humanity, efficacy, and accountability 
• Work towards integration of the FoodCorps competencies, and encourage this in others
• Name and interrupt anti-blackness and racism when it occurs

Support System Management:

• Manage member and staff employee relations issues and track within the Support Module
• Train program managers to ensure effective implementation and management of the Support Module in Salesforce

Employee Benefit Training and Support:

• Develop and deliver training sessions on employee benefit programs, ensuring employees understand their benefits and maximize utilization
• Collaborate with brokers and HR team to optimize benefit offerings and enhance employee satisfaction
• Serve as Payroll backup
• Leave Planning

Partnering with HR Director on Employee and Corps Member Concerns, Conflict Resolution, and Exits:

• Support HR Director in managing employee relations issues, conflict resolution, and disciplinary actions
• Manage the employee exit process, conduct exit interviews, and analyze feedback to identify trends and improve retention strategies
• Ensure smooth transition and offboarding procedures

Programs Team Leadership Collaboration and Training Implementation:

• Lead collaboration efforts with programs team leaders to align HR initiatives with programmatic goals and objectives
• Implement training programs for programs team leaders on HR policies, procedures, and compliance requirements

Manage Collaboration with Program Ops and Recruitment:

• Partner with Program Operations and Recruitment teams to ensure seamless integration of HR processes and initiatives
• Provide support in recruitment efforts, ensuring alignment with workforce planning and diversity initiatives

Success Indicators After One Year:

• Implemented a streamlined process for mapping trends across teams, resulting in improved member and staff satisfaction scores by 15%
• Enhanced support module management effectiveness, reducing onboarding time by 20% and improving module adoption rates
• Successfully trained and supported managers in performance management practices, leading to a 25% increase in performance review completion rates
• Conducted comprehensive employee benefit training sessions, resulting in a 30% increase in employee knowledge and utilization of benefits
• Collaborated effectively with the HR Director on resolving employee concerns and exits, achieving a 90% satisfaction rate in exit interviews
• Led programs team in achieving alignment with HR initiatives, resulting in improved collaboration and program outcomes