Adult Education Program Aide

AGENCY BACKGROUND:

Northern Manhattan Improvement Corporation (NMIC) is a community-based, not-for-profit organization founded in 1979 that has grown into a leading multi-service agency with over 140 staff members serving New York City with a focus on upper Manhattan and the Bronx. Our mission is to serve as a catalyst for positive change in the lives of the people in our community on their paths to secure and prosperous futures. Integration is the cornerstone of NMIC’s programs, and our staff can identify and address a broad array of immediate needs through comprehensive crisis intervention services. With their crises resolved, clients move seamlessly to capacity building services through our holistic programs designed to transition individuals and families to self-sufficiency. 

• Our Legal Services, Social Services, and Weatherization programs meet community members’ basic needs including housing, income, nutrition and health.
• Our Community Organizing program empowers groups of residents to collectively secure longer term and larger scale improvements to their own basic needs. 
• Our Education & Career Services program imparts individual community members with the practical tools necessary to build secure and prosperous futures.

Job Title: Adult Education Program Aide

Department: Education & Career Services

Reports To: Adult Education Program Manager

Location: Main Office: 45 Wadsworth Avenue, NY, NY 10033

FLSA Status: Exempt

SUMMARY OF RESPONSIBILITIES:

The Adult Education Program Aide provides comprehensive support for the recruitment and intake of new clients for NMICs Adult Education programs. This position reports to the Adult Education Program Manager and works closely with the Adult Education team and other members of the Education and Career Services team.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 

Outreach and Recruitment

• Attend Community fairs and events to represent NMIC’s Education and Career Services Department
• Lead information sessions for community members and partner organizations 
• Update fliers and other outreach materials
• Return emails and phone calls to prospective candidates calling to get program information.  
• Mail letters to candidates who are not reachable over the phone/email.  

Intake

• Call clients with class and appointment reminders  
• Schedule candidates for intake testing for ABE/HSE and ESOL programs 
• Conduct intake interviews and assessments to support ESOL enrollment
• Facilitate TABE intake testing to support ABE/HSE enrollment

Administrative Duties

• Ensure both NMIC Internal and funder databases are accurate and up to date.  This includes: creating and updating client profiles, entering attendance data, and entering case notes
• Reconcile data across NMIC and funder databases
• Assist in preparing routine records and reports for programs.  
• Prepare bulk mailings to candidates or other organizations to advertise upcoming events.  
• Assist in the preparation of materials for programs, classes, and other activities by sorting, copying, stapling, etc.  
• Additional administrative duties and related responsibilities as assigned.
• Program design, enhancement and instructional opportunities available based on the candidate’s interests and experiences.    

QUALIFICATIONS:

• High School Diploma or equivalent with a minimum of two years of work in a community-based organization or a Bachelor’s degree in Education or a related area.
• Bilingual (English/Spanish) preferred.
• Exceptional attention to detail, highly organized.
• Strong communication skills, both written and oral.

SALARY/BENEFITS:

NMIC offers a competitive salary based on experience and education as well as a comprehensive benefits package including medical, dental, life, and disability insurance; paid time off consisting of 20 vacation days, 15 sick days, 5 personal days, 11 agency holidays, plus the week off from Christmas Eve through New Year’s Day; a 401k with agency contribution; and other benefits.

NMIC IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:

NMIC is an Equal Opportunity Employer and actively encourages candidates of diverse backgrounds to apply for employment. Applicants must meet the minimum requirements in terms of qualifications. An equivalent combination of education and experience will be considered unless specifically stated otherwise.