Disability Rights Legal Center
JOB RESPONSIBILITIES:
General Administrative Responsibilities:
• Provide administrative and clerical support to the CLRC team.
• Track statistical information and maintain office files, contact files, and administrative files.
• Prepare correspondence, mailings, and other documents.
• Coordinate logistics and help prepare for CLRC’s education and outreach events and presentations (webinars/in-person); this includes scheduling, gathering, and mailing materials.
• Participate in and support community outreach events as needed.
• Translate and/or update CLRC materials or educational content under the direction of the CLRC Director.
• Prepare monthly, quarterly, and yearly reports detailing call and intake statistics for grant reporting.
• Coordinate application and interview process for CLRC volunteers, law clerks, and professional panel members.
• Coordinate with CLRC’s professional panel members as needed.
• Process and track orders for CLRC’s Patient Legal Handbook (PLH).
• Check CLRC general email on daily basis and participate in weekly team meetings.
• Conduct research to support CLRC operations.
• Schedule appointments, Zoom meetings, and make room reservations.
• Copy, fax, file, and scan.
• Other duties as assigned to further the mission of the DRLC.
Administrative Support of the Telephone Assistance Line (TAL):
• Manage the intake database for the CLRC’s Telephone Assistance Line.
• Manage all initial requests for assistance received by CLRC through our intake line, voicemails, web, electronic mail, U.S. mail, and other forms of inquiries.
• Conduct intakes with callers, provide appropriate information, education, resources, and referrals in English and Spanish.
• Assess incoming intakes for appropriate and adequate information and contact callers to obtain additional information.
• Email/mail client correspondence.
• Manage the technical set up of volunteer and intern computers and remote access, collaborate with IT to ensure proper setup for volunteers and interns.
• Train volunteers and interns on CLRC systems, including Legal Server and Webex (Fusion), and SharePoint.
Note: Some travel is required, primarily local within Southern California, but may also include CLRC out-of-state conferences and events.
EDUCATION & EXPERIENCE
• Bachelor’s degree is preferred.
• At least 3 years’ experience in the administrative support field.
• Experience with MS Office Suite (particularly MS Word, MS Excel, & MS PowerPoint)
• Proficiency with office technology and equipment, including fax machines, printers, copiers, scanners, and computers.
• Proficient in SharePoint, GoToWebinar, Zoom, Adobe, Microsoft Word, Excel, Outlook, and PowerPoint.
PREFERRED KNOWLEDGE & SKILLS
• Excellent verbal and written communication skills.
• Meticulous approach to administrative tasks.
• Highly organized and able to create easy-to-follow systems and processes.
• Detail orientated.
• Able to work with various departments and foster teamwork.
• Able to handle multiple tasks and duties simultaneously.
• Independently motivated, with the ability to take on tasks and duties without immediate direction and supervision.
• Strong task and time management skills.
• Basic math abilities and an understanding of basic financial concepts.
How to Apply
mailto:[email protected]
To apply for this job email your details to AP@thedrlc.org