Community Health and Care Adviser

  • Contract
  • Remote
  • TBD USD / Year

HelpAge International

Location: Global, Home based

Department: Global Impact

Reports to: Portfolio Lead- Healthy Ageing

Grade: Grade E or equivalent according to location / type of contract

Contract Type: Full time, Fixed term contract for 12 months

About HelpAge

HelpAge International works with partners and a diverse global network of more than 171 organizations across 90 countries, supporting millions of older people to live safe, dignified and healthy lives. Through our partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone, whatever their age. Our work is driven by our desire to deliver real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.

About Healthy Ageing Portfolio

This role is part of the Healthy Ageing Portfolio, one of four portfolios which, with regional representatives, comprise the Global Impact Department which aims to deliver our strategy through development and delivery of programmes, partnerships and initiatives. This includes leading, advocating and partnering on initiatives that support and transform systems, challenge ageism and other harmful social norms, and influence laws, policies and practice at local and national levels, supported through influencing work at regional and global levels.

About the job

The HelpAge Community-Based Approaches to Health and Care Adviser (CHC Adviser) will deliver impact in line with our strategy 2030 through grassroots health and care work. Though the work will be delivered with and for older people and with and through partner organisations, the CHC Adviser will broaden and widen our contributions in this area through strategic development; co-creation and collaboration with partners, coordinating or delivering knowledge and capacity building requested by partners; and through fundraising to expand this area of work with and by partners. As a member of the Healthy Ageing Portfolio and the HelpAge Global Team, you will contribute to the strategic direction of the organization.

Key areas for impact/influence and responsibilities

These outline the broad areas of responsibility in the role, but in collaboration with your colleagues you will be able to shape and design strategic objectives and specific activities that are relevant at any point in time. We want you to work creatively to deliver impact and respond to relevant opportunities. With your colleagues you will develop your team workplan to drive initiatives, develop ideas, as well ensure there is space for cross organisational working and short-term tasks. From this you will devise your individual workplan that will form the basis of your day-to-day activities and your performance reviews.

  • Provide leadership in developing the Healthy Ageing portfolio work on community-based approaches to healthy ageing in line with achieving the impact we seek in ways embedded in our cross-cutting core values including rights-based approach, voice, inclusion, and tackling ageism.
  • Strengthen and increase the portfolio’s network partnerships (network members, country offices and other partners) and the quality of our value-add to them to develop and strengthen initiatives on community-based approaches to healthy ageing and advocacy for strengthened primary healthcare approaches as part of achieving universal health coverage
  • Seek and support development of new programming and resource development to increase the impact of work in this area co-designed with partners in line with our commitment to locally led development and partner led programming
  • Manage and deliver our learning offer (knowledge management) on community-based approaches to healthy ageing, including tools, guidance, good practice, strategic positions and the like. When needed, develop and disseminate briefings and/or reports on community-based healthy ageing and programming practices supported by research and data related to improving the lives of older people
  • Support improved Monitoring, Evaluation and Learning on community-based approaches to healthy ageing, and the sharing and utilisation of related information, data, learning and evidence across the network.
  • Develop, coordinate, provide or support capacity of the HelpAge staff, partners and network members on community-based approaches to healthy ageing through training (including coaching and mentoring)
  • Represent HelpAge at different levels and in different settings (e.g. online webinars, in person meetings, conferences)
  • Support bottom-up advocacy approaches to CHC that address demand and supply side factors affecting access to health and care services.

Skills and experience required-Lets talk about you

You will be someone with:

  • A strong personal commitment to and understanding of importance of ensuring that everyone enjoys all their rights; fighting ageism; promoting voice and engagement of older people in transforming their own lives, communities and societies; and gender equity and social inclusion principles
  • Proven ability to work collaboratively and dependably with colleagues and in a way that encourages experimentation, learning and agency
  • In depth knowledge of public health and experience with community health programming in development/humanitarian contexts or equivalent experience in commercial settings; preferably understanding of healthy ageing, ageing, primary healthcare approach, non-communicable diseases, disability and long-term care and support; degree in related field or equivalent experience in development or humanitarian contexts
  • Demonstrable skills and/or experience working with a wide range of stakeholders to create change at individual and local levels as well as experience of policy development, dissemination and advocacy at local, national and international levels
  • Proven ability to think strategically and analytically to achieve measurable impact, managing multiple and complex work tasks and relationships
  • Substantial experience in all aspects of partnership working and programme cycle management, including co-designing projects and securing funding, project management skills including financial management; monitoring, evaluation, accountability and learning; report writing; safeguarding; capacity building and social and behaviour change communication
  • Strong coordination and relationships skills required, experience with co-creation, collective action, and working with networks or other informal or formal communities of practice or groups an advantage
  • Familiarity with processes and tools for collection, analysis and use of ageing and older people-related data, official and community-generated (statistical analysis skills are highly desirable)
  • Skills and experience in public presentation and speaking in English (ability to speak other languages an advantage)

Key Behavioural Competencies

At HelpAge International, we believe in the importance of empowering our people to be change makers and leaders at all levels. We expect our people to embrace and live our values, challenging themselves every day to identify issues that are most important to older persons and their communities, and to make an impact that matters.

In addition, as an HelpAge employee you are expected to:

Working Collaboratively with Others: Work collaboratively, building mutual trust and respect, with external organizations and partners to achieve our strategic aims and objectives; being accountable for the work we do together.

Adaptability and Flexibility: Adapt to new directions or opportunities arising within the organisation and in our work area; being flexible in our role, constantly using the feedback to learn more and evolve further.

Supporting and Facilitating Change: Lead behavioural and cultural change through embracing a supportive, collaborative and highly inclusive environment where everybody feels supported, respected and engaged.

Extend HelpAge’s Reach and Impact: Extend HelpAge’s reach and impact by creating and identifying new business development opportunities and building relationships with new partners.

Diversity and Inclusion: Lead and promote a culture of including the voices of older people across our support, convening and thought leadership roles, in a way that is transformative, empowering and highly inclusive of those marginalised by gender, economic status, disability and other factors of discrimination.

Leading Others (for managers): Demonstrate strong leadership to own unit/department and manage people in a well and reputable manner. Create an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.


HelpAge International is committed to safeguarding the communities with which we work, our partners, staff and any others who we come into contact with. The post holder will also be responsible for:

  • Preventing harm and abuse from our people, operations and programmes to anyone that encounters our work.
  • Reporting all safeguarding incidents you see, hear, hear about or suspect, using our internal reporting mechanism.
  • Complying with all safeguarding framework policies and practices.
  • Completing mandatory training courses relating to our safeguarding policy framework and complying with HR vetting procedures.

Safer Recruitment

All employments at HelpAge International will be subject to satisfactory references and appropriate screening checks, which can include misconduct disclosure schemes and terrorism finance checks.

How to apply

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