Community Support Worker

British Red Cross

Job Title: Community Support Worker
Location: Jersey
Contract: Fixed Term Contract for 12 months with possibility of an extension
Hours per week: 35
Salary: £25,103 per annum (Includes a market supplement)

Like many places in the UK, Jersey has been negatively affected by the Covid-19 pandemic. Waiting lists for doctors, healthcare and access to mental health support grew. People lost contact with friends and community groups because they couldn’t go out. Community groups and clubs closed. This impacted elderly and vulnerable people a great deal. Now that lives are returning to normal, we want to help rebuild. At the British Red Cross, we can help reconnect people with their communities, but we need you.

GP surgeries and Community Health professionals could support more people in need if they had help. If they had someone to assist with support plans. If they had someone to check in on vulnerable individuals in their care. If they had someone to ensure service users homes were safe. If they had you.

People who are feeling lonely would have a better quality of life if they had assistance. If they had someone to take them to community events. If they had someone to help them with emotional support. If they had someone to listen. If they had you.

The British Red Cross are growing our services in Jersey to assist Islanders when they need us. We want to ensure people aren’t in hospital longer than necessary. We want to ensure everyone’s quality of life is as positive as possible. We want to help reconnect people to their communities. To do this, we need you.

A day in the life of a Community Support Worker will involve:

Creating and following person centred support plans. These may include a mix of home visits, telephone calls and meetings, shopping trips and engaging in community events with the people we support.
Ensuring the people of Jersey know all options and services available to them on the island.
Working with people to help them build confidence, enabling them to reconnect with their community.
Assisting people who have been discharged from hospital so that they don’t experience loneliness and helping prevent further hospital admissions.
Helping service users get to appointments and activities in line with their support plan to aid their recovery.

To be a successful Community Support Worker, You’ll need:

Good time management skills to manage your workload.
A desire to support individuals following a tailored support plan.
Strong communication skills are key as you’ll need to be able to build relationships with both services users and government/medical professionals.
Strong IT skills are vital as we use technology to ensure your time is spent looking after people opposed to too much admin.
An understanding of the different needs that people with sensory of physical impairments may have, so you can offer the best support.
Whilst this is a 9 to 5 Monday to Friday role, we will need some flexibility in times of local crisis or emergency situations.
As this role is within Jersey, you will need a registration card for proof of right to work.

In return for your commitment and expertise, you’ll get:

A salary of £25,103 per annum based on 35 hours per week
36 days holiday (including Bank Holidays) – pro rata for fixed-term roles
Option to buy an extra 5 days annual leave
Flexible working policy
Discounts from a range of online and high street retailers
Access to our Employee Assistance Programme, for when you need someone to talk to
You’ll also receive a free DBS, and all equipment/uniforms and training required to complete your role effectively.

The closing date for application is 23.59 on Sunday 19th March 2023 with face to face interviews expected to take place between 22nd to 24th March.

Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination

How to apply

Deadline: 17 Mar 2023