Deputy Director – Niger

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1000 NGOs operating in 16 of the world’s most insecure countries.

INSO is headquartered in The Hague, Netherlands- the international city of peace and justice.

INSO Niger

INSO Niger became fully operational during May 2020. We currently have 92 national and international NGO partners as well as 7 Member Organizations of the Red Cross and Red Crescent movement. INSO Niger has its country office in Niamey with field offices in Diffa and Tillabéry and a sub-office in Tahoua. By the end of 2022, INSO aims to cover the regions of Maradi and Dosso.

INSO Niger provides expertise to other NGOs in context analysis, security monitoring and security management training and is also a central player in coordination and advocacy bodies related to humanitarian access.

Working with INSO Niger means joining a team of dynamic, highly-skilled individuals, from both national and international backgrounds, and a mission that is growing in qualitative development and in perpetual reflection on the adequacy of its services to the local needs of its partners.

Job Summary:

We are now seeking a qualified and experienced analyst and manager to serve as our Deputy Director. This position is based in Niamey with travel to the field.

You will oversee all aspects of service delivery and plays a key role in ensuring that INSO provides the best support possible to NGOs responding to the crisis in Niger. Specific responsibilities include the recruitment, training, and management of a team of senior analysts (Safety Advisors), editorial review of key INSO products, monitoring, and continual improvement of compliance with service delivery standards and support to the Country Director in the broader development of the program.

You will have a strong background in NGO safety and security, be outgoing, inquisitive and detail oriented, and have significant experience building and leading high performing teams. You should have the ability to analyse complex security issues and contexts, communicate to an excellent standard of French with a good working knowledge of English.

Major Responsibilities

Team Leadership and Management

• Direct management of the program team: INSO Safety Advisors (x4), Training manager & Information manager, including recruitment, training, orientation, and on-the-job mentoring.
• Steering the program during the Country Director’s absence.
• Second the Country Director in all requested aspects of the program.

Service Delivery

• Editorial responsibility for bi-monthly analytical report.
• Supervision and quality assurance of INSO service delivery, including: 24/7 flash reporting, weekly incidents lists, safety and access roundtable meetings, analytical reports, crisis management support and other demand-based services.
• Along with the Information Manager, ensure the Conflict Humanitarian Data Centre is up to date and that all standards and internal protocols are respected.
• Representation and liaison towards third parties, including NGOs, the UN and international donors.

Program Development

• Support program development and implementation
• Develop and implement internal security management policy, SOPs and guidelines.
• Support the application of INSO global policy in areas including HR, finance and operations.

Mandatory Requirements

• Strong background in NGO safety and security
• Mature leadership and staff management experience in a diverse multi-cultural setting.
• Excellent networking, diplomatic, and representative communication skills.
• Proven writing, editing, and analytical skills and a keen eye for detail – the position entails substantial report editing and reviewing.
• Exemplary command of French (written and spoken), good working knowledge of English.
• Significant experience in insecure/conflict-affected environments with progressive seniority.
• Graduate level education or equivalent work experience.
• Demonstrable understanding of humanitarian safety practices and their application.

Preferred Characteristics

• A year’s experience working in Niger with demonstrable understanding of the context.
• Experience in staff capacity development and training.
• Experience with NGO project management, including donor reporting and relations.
• First-hand experience of crisis management.
• Existing information networks and/or local language skills.
• Detailed understanding of INSO mandate & services.

Key Personal Competencies

• Good listener
• Effective communicator
• Excellent analyst
• Team player
• Excellent interpersonal skills

INSO’s Safeguarding Policy:

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions: 12-month contract**,** €5,000 per month salary, 4 calendar days annual leave per month and 7 days of R&R every 3 months with €1250 R&R allowance each cycle, accommodation or housing allowance, global medical coverage (excluding USA) and AD&D insurance.

How to apply

Interested applicants are requested to send the following to [email protected] and reference “Deputy Director” in the subject line of the email:

• Cover Letter specifying how you meet the mandatory requirements, your motivation for applying, and what you hope to bring to INSO Niger (2 pages max).
• Updated CV (2 pages max).
• One relevant and substantive writing sample in French that demonstrates your analytical and report writing abilities (10-page max, for internal candidates a longer analytical INSO report for which you are the sole author will be accepted).

Please do not send any additional information. Only shortlisted candidates will be contacted.