Harmonisation Business Analyst

LOCATION: Any location where Oxfam
International (OI) is registered and has an office
and can establish a contract of employment
CONTRACT TYPE: 1 year
INTERNAL JOB GRADE:C2

DEPARTMENT and TEAM: Operations
SALARY: In line with grade and location HOURS (FTE) Full- time
FLEXIBLE WORKING
‘We believe flexible working is key to building the Secretariat of the future, so we’re open to talking through the
type of flexible arrangements which might work for you”
COMMITMENT TO DIVERSITY AND INCLUSION
We are committed to ensuring diversity and gender equality within our organization.
DEPARTMENT PURPOSE: The Operations Department provides efficient, safe operational functions and
support grounded in Feminist Principles that enable OIS to play its role in the Confederation effectively and
support the confederation to have greater impact through efficient and effective business support functions.
BACKGROUND TO TRANSFORMING BUSINESS SUPPORT (TBS) PROGRAMME:
In line with the Oxfam Global Model and Presence Review decisions and the Global Presence map approved by
the Oxfam International Executive Board (EB) in May 2020, a comprehensive process to design and implement a
new global business support model is underway to create a new ‘steady state’ for future business support to countries. This process moves business support from the current model of support provided by a number of affiliates to harmonize and consolidate this support under Oxfam International. The process will need to balance the improvement of satisfaction levels of countries and partner affiliates; the importance of reducing costs and improving business support standards and efficiency; to significantly simplify and harmonize operations; and the importance of a responsible change management process that also considers and prioritises staff well-being, engaging effectively with all stakeholders and in harmony with other confederation development activity. All of this is to be completed within an overarching framework that encompasses the Oxfam Global Operating Model.
JOB PURPOSE: The purpose of the role is to provide business analysis support to functional workstreams to ensure functional processes are well mapped to respond to the issues being resolved, the life cycle of the function makes sense and the workflow is designed to be implemented whether manual or automated and considers the interdependencies with other functions and systems. In addition, the role will work on specific business analysis projects across different functional workstreams under the guidance of the relevant functional workstream lead.
ROLE REPORTS TO Programs Business Manager
KEY RELATIONSHIPS/INTERACTIONS Technical and managerial staff in countries, clusters, regions,
affiliates and OIS
Harmonization functional workstream members
LINE MANAGEMENT N/A
BUDGET RESPONSIBILITY N/A
Key Responsibilities and Accountabilities
The Transforming Business Support (TBS) programme is a complex process and system change to the business support functions that enable and support countries and regions. It is multi-dimensional and affects all parts of the
Confederation – EAs, PAs, Regional Platforms, Countries and OI Secretariat. The overall purpose of the program

Harmonisation Business Analyst
is to ‘enable countries and regions to thrive’ through building effective, efficient, sustainable, and simple policies,
procedures, and systems. Ultimately, we want them to be Fit for Purpose, Fit for our Values and Fit for the Future.
1. Business Analysis
Gather and document detailed business requirements from various stakeholders to understand needs and
opportunities for improvement.
Create process models such as flowcharts, data flow diagrams, or use case diagrams to visually represent
the current and future state of functional processes including their interactions. This helps stakeholders
understand and validate the proposed changes.
Challenge business assumptions, as appropriate, with stakeholders and senior management.
Identify gaps conflicts, and ambiguities in requirements and work with stakeholders to resolve them.
Work with Subject Matter Experts to translate this to a package that can inform automation of the workflow
while ensuring that solutions and/or limitations of potential IT solutions are considered in the process.
2. Testing, Validation, and Change management
Collaborate with key stakeholders throughout the full delivery of the harmonization workstream.
Assist in defining test cases and participate in testing to ensure that the developed solution meets the
specified requirements.
Monitor its performance and gather feedback from stakeholders. They may recommend adjustments or
improvements to ensure the solution continues to meet business needs.
Collaborate with Subject Matter Experts to ensure successful delivery such as supporting in developing
training materials and providing support to end-users during the transition.
Input into defining what the measure of success for delivery would be.
Help manage the change process when implementing new systems or processes.
3. To ensure knowledge management and contribute to promoting knowledge culture.
Create detailed requirement documents, which can include user stories, user cases, process flow
diagrams, and data models that can serve as a blueprint for the development team.
Building key relationships with a wide range of stakeholders to identify and bring together different interests
and contributions, working with diverse perspectives to build a common understanding and collective
proposals.
PERSON SPECIFICATION
Most importantly, every individual at Oxfam International Secretariat needs to be able to:
• Live our values of INCLUSION, ACCOUNTABILITY, EMPOWERMENT, COURAGE, SOLIDARITY and
EQUALITY (read more about these here)
Harmonisation Business Analyst
• Ensure you commit to our ORGANIZATIONAL ATTRIBUTES (including adhering to the Code of
Conduct):
EXPERIENCE, KNOWLEDGE & COMPETENCIES
Essentials
• Professional certifications such as BCS Business Analysis Diploma or Chartered IT
Professional(CITP)
• Awareness of modelling tools like Visio, Abacus or iDraw
• Knowledge of market trends and practices
• Ability to construct process models, interpret and construct data models
• Strong representation, negotiation, informal leadership and influencing skills
• Strong analytical skills and attention to detail
• Excellent interpersonal, relationship building and negotiation skills with demonstrable ability to
lead, influence and motivate others
• Proven ability to organize own work effectively, and to deal with ambiguity and changing
contexts.
• Works in a way that demonstrates the Secretariat’s values and behavioural competencies:
– Honest and transparent
– Accountable
– Supporting each other
– Professional and striving for excellence.
– Proactive and solutions-oriented
• Demonstrable affinity with the aims and objectives of the Oxfam Confederation
– Ability to think and work in a multi-disciplinary way
– Ability to operate effectively in a network environment.
– Able to work effectively in a multicultural environment.
– Sensitivity to cultural differences and gender issues, as well as the commitment to equal
opportunities
• Fluent spoken and written English. Other working languages of the confederation will be
valued, in particular, French and/or Spanish.
SAFER RECRUITMENT: Oxfam is committed to preventing any type of unwanted behaviour at work including sexual
harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children,
young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of
conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to
work for us. Offers of employment will be subject to satisfactory references and appropriate screening checks, which
can include criminal records and terrorism finance checks.