HR & Administrative Technical Assistant Ukraine Lviv

Norwegian Refugee Council


All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and believes shall guide our actions and relationships. The purpose of the HR & Administrative Technical Assistant position is to assist in the day-to-day implementation of the HR and administration functions responsibilities.


Generic responsibilities

  1. Adhere to NRC policies, tools, handbooks, and guidelines.
  2. Assist with the implementation of the support function portfolio according to plan of action.
  3. Prepare and develop status reports as required by management.
  4. Ensure proper filing of documents.
  5. Promote and share ideas for improvement of the support function.
  6. Contribute to identification of protection risks and needs in the context of program implementation.
  7. Perform all administrative tasks to ensure the smooth operation of SD office (office and mobile suppliers, landlords and cleaners, all other involved persons/entities checking the counters for utilities, correctness of bills for services provided, assist in collection of documents).
  8. Assist preparing the office/boardroom for meetings, conferences and other events. Handle catering and other related services.
  9. Provide secretarial and administrative support to management and other staff.
  10. Any other duties that will be assigned by Area Manager, Area Support Manager, HR Coordinator or Administration Officer.

Specific responsibilities

  • Assist in drafting letters, cover letter for official correspondence. Reply to general information requests with the accurate information. Sending receiving, distributing and filing incoming and outgoing letters, mail and other documents for the area office.
  • Organize and schedule meetings and appointments when and if needed.
  • Assist with administrative tasks and provide research and administrative support to departments and individuals, where necessary.
  • Assist in arranging travel: train tickets and hotel reservations, conference arrangements and transportation (if needed).
  • Receive invoices and verify correctness against orders/contracts/agreements and follow up on where partial deliveries are made until orders are complete.
  • Control of creation and production of ID cards and business cards for new staff.
  • Assist in initiation of procurement procedures using Agresso Procurement system.
  • Assist with reference check for selected candidates.
  • Assist with creation of orders for travel/vacation for national staff members, check timesheets, keep vacation schedule of national staff updated.
  • Assist with filing (timesheets, documents in personnel files etc.).
  • Assist HR/Admin Officer in ad-hoc tasks.


Professional competencies

  • Good knowledge of English
  • Proficient knowledge of Ukrainian and Russian languages
  • Good organizational skills
  • Proactive approach
  • Higher education
  • Good knowledge of the software programs (MS Word, Excel, Access, PowerPoint)
  • Able to work independently

Behavioral competencies

  • Handling insecure environment
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect

We offer:

  • Type of contract: national employment contract until 30.12.2023 (with possible extension)
  • Salary/benefits: According to NRC salary scale, terms, and conditions.
  • Duty station: Lviv, Ukraine.

**This vacancy is open only to Ukrainian candidates**

Shortlisted candidates will be contacted by email.


The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their country. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

How to apply

Please click here to visit our website and apply.

Closing date: 5 Jan 2023