HR Operations Associate

International Rescue Committee

Job Overview:

The HR Operations team supports employees, managers, and the wider HR community through the processing of transactions in HR systems throughout the employee life cycle. As well as processing transactions, Associates are the first point of contact for HR inquiries. The position requires attention to detail, discretion in handling confidential data, and customer service skills. In this position, the Deputy Director, HR Operations is in charge of coordinating the work.

Major Responsibilities:

  • Handle and process HR transactions (including hires, transfers, reorganizations, terminations, job and personal data changes, organizational changes)
  • Respond to requests for employee verifications
  • Support the background check process in HireRight and Sterling
  • Maintain personnel files up to date
  • Respond to 1st level HR-related inquiries from employees
  • Partner with HR Partners, HR Leads in-country and focal points globally to resolve HR administrative problems
  • Liaison with key functional areas (Payroll, Compensation, Benefits, HRIS, Finance, Legal, and IT teams) to ensure transactions and documentation are current, timely, and accurate
  • Proactively suggest process improvement to enhance the efficiency of HR admin processes
  • Provides support for other HR functions as needed

Job Requirements:

Work Experience:

Minimum of 1 – 2 years HR Administration/HR Operations/HR Shared Services experience

Experience in a customer service environment with demonstrated experience in active listening and problem-solving skills

Experience in HR concepts and Employment laws and regulations a plus

Knowledge of and/or experience in Benefits, Compensation, Recruiting, and Payroll

Workday, Cornerstone, ADP experience a plus

Demonstrated Skills and Competencies:

  • Proficiency with Microsoft Office Suite
  • Good interpersonal skills!
  • Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations
  • Must be very organized and detail oriented with the ability to shift priorities as needed
  • Showed strength at handling stressful issues and collaborating with all levels of the business in a courteous and professional manner
  • Working in a fast-paced environment and handling multiple projects at once

Working Environment:**

Working environment of an office with the option of working remotely 2-3 days a week

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.

COVID-19 Vaccination Requirement:

In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity:

IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.


Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

How to apply

Deadline: 1 Jul 2023