Membership Officer

CONTEXT

This role will ensure that the WFSA’s 134 member societies receive the highest quality of service and support, regardless of where in the world they are based and the size of their individual memberships. This is a critical role for us in the run-up to the World Congress of Anaesthesiologists being held in Singapore in March 2024 which will involve all our member societies.

The role reports to the CEO and will liaise regularly with the rest of the staff team on all membership matters, as well as with the Partnerships Manager in relation to fundraising. Relationships with member societies’ leaderships and staff, and the WFSA Board, Council, and Committees are also crucial, as is an ability to interact across a wide range of stakeholders.

PURPOSE OF ROLE

This role is responsible for developing and implementing a new membership engagement strategy for the WFSA. The role will involve managing projects and project activities in support of our member societies and regional sections, such as scholarships and our mentorship programme. The post holder will strengthen our relationships with individual member societies and with our regional sections.

KEY TASKS & RESPONSIBILITIES

Membership engagement:

• Act as organisation-wide focal point for all member societies and regional sections;
• Work with the finance team to invoice member societies for payments of dues on an annual basis;
• Liaise with the WFSA Secretary and report to the Board around the status of member societies;
• Develop and deliver an annual engagement plan for member societies globally. This may include elements such as webinars and other informational offerings, supporting member societies’ conferences and events, working with member societies in advance of our biennial global congresses to support attendance at these etc.;
• Engage with potential new member societies, by supporting nascent anaesthesiology societies with development and enrolment into the WFSA family;
• Maintain the Register of Member Societies (membership database, including whether member societies are in good standing). Ensure member society details are kept updated on the WFSA website.

Mentorships:

This is a new initiative and specific tasks will continue to evolve as the programme develops. However, the work will likely include:

• Develop (with the comms team) and deliver promotion and outreach for the programme to member societies;
• Coordination of the programme (tracking applications, supporting the Mentorship Working Group with matching mentors and mentees, monitoring the mentorship programme and recording impact);
• Updating application forms for both Mentors and Mentees on Awards Force;
• Promoting applications with member societies and relevant partners to ensure a healthy pool of applicants;
• As the Programme expands, work with the Head of Programmes and Partnerships Manager to include Mentorship in larger proposals in order to secure funding for the Programme.

Fundraising in support of Member Societies:

• Identify new funding opportunities through desk-based research;
• Participate in meetings with donor organisations (both new donors and existing donors) including minuting of meetings;
• Support the development of narrative concept notes, budgets and proposals for submission to donors, as well as internal monthly reports;
• Produce proposal development timelines, and obtain consensus for these, including with member societies and other partners involved in the submission;
• Assume responsibility for interactions with specific donors, and pursue actions as agreed to develop and foster relationships with these.

PERSON SPECIFICATION

This position provides the post holder with an excellent platform to develop their knowledge and skills and gain experience in communicating and advocating for global health within a small but committed team that serves a global cohort of skilled volunteers. You will be encouraged to use your own initiative and develop your own ideas.

Education & experience

Essential

• At least two years’ experience working with or in a membership organisation.
• Experience of building and maintaining relationships with key stakeholders, including across diverse geographies.
• Experience of writing content for proposals and concept notes.
• Experience of compiling simple budgets for proposals and concept notes.
• Adept at desk-based research (to identify new funding opportunities).
• Proven experience of managing high volume workload and delivering to a consistently high standard under pressure.

Desirable

• A professional or academic qualification in international development and/or communications.
• Knowledge and/or understanding of global health sector.
• Previous experience of working or volunteering with a charity or an international NGO.
• Experience of working with the World Health Organization or similar multi-lateral organization.
• Experience of organising logistics and tracking expenditure as part of delivering global development projects.

Skills & abilities

Essential

• Excellent oral and written communication skills in English, French and Spanish.
• Understanding of relevant marketing tactics
• Good knowledge and experience of MS Office programmes, especially Word and Excel, with the ability to learn new programmes quickly.
• Strong organisational and planning skills and the ability to plan and manage varied work effectively
• Good attention to detail.
• Strong interpersonal skills, able to develop and maintain good working relationships with stakeholders and team members, internally and externally.
• A ‘can do’ attitude with the ability to work to tight deadlines, both individually and in a team.
• Ability to develop and maintain strong relationships with a diverse and changing membership base.

Desirable

• Good understanding of the global health policy landscape.
• Good knowledge of creating and maintaining stakeholder and beneficiary databases.
• Knowledge / experience of the challenges of delivering programmes in low-resource contexts.

Other requirements

Essential

• Able to represent WFSA at external stakeholder meetings.
• Creative and solution oriented.
• Ability and willingness to travel internationally occasionally.
• Culturally sensitive with the ability to foster and maintain strong relations within the medical sphere.
• Adherence to WFSA’s policies and procedures.
• Ability to work on a flexible schedule to accommodate member societies around the world as required.

Desirable

• Understanding of anaesthesiology and/or related medical fields.

How to apply

Please submit your CV/resume and covering letter to [email protected] marking your email ‘Membership Officer’.

Interviews will be held on Zoom and we will be reviewing applications on a rolling basis until the position has been filled.

This position is open for those with a right to work in the United Kingdom on an employed basis; suitably qualified candidates in other locations may be considered on a consultancy/contractor basis.