Office and Admin Assistant

Organization Overview

Ryan’s Case for Smiles helps kids feel better to heal better. With 100 chapters nationwide and deliveries to 363 hospitals across North America, we are one of the few volunteer organizations dedicated solely to improving the quality of life and emotional well-being of children and their families as they undergo treatment for life-changing illnesses and injuries. We provide over 200,000 bright cheerful pillowcases to children in treatment each year that gives an emotional boost and remind them that they are not defined by their illness. We host hospital sewing days to break up the monotony of treatment, giving young patients a little control over an environment where they have few choices. We also partner with leading pediatric stress researchers to provide information, activities and tools to help families cope and avoid long-term emotional trauma.

Position Overview

The Office Assistant works closely with the two Executive Directors plus a staff of four to support our National operations. This is an hourly position requiring 20-30 hours per week at $25 per hour. It is largely an administrative position but there is the ability to take on larger projects for the right candidate. This position will be 50% work from home and 50% on site at our office in Wayne, PA.

Position Specifics

Administrative Responsibilities

• Generate thank you letters to our in-kind and financial donors
• Maintain databases and email lists
• Support Ryan’s Case for Smiles’ staff at fundraisers, family events, corporate team buildings with preparation, event set up and breakdown.
• Ordering and organizing supplies for Team Building events
• Prepare Coping Boxes/pillowcases/sibling support packets for partners and families
• Partner with the Board Chair in scheduling board meetings, distributing materials, tracking follow-up items, and coordinating the annual board retreat
• Support the Board Chair in completing the $1.5M capacity-building campaign including donor tracking, meeting scheduling, mailings, thank you notes, and other stewardship activities
• Monitor and answer emails that come to [email protected]
• Support staff and organize large mailings
• Scan and upload paper files to our server
• General office organization

Part time position reporting to the Executive Directors

Requirements:

• Highly organized with great interpersonal skills
• Ability to carry up to 30lbs
• Availability some nights and weekends for events
• Reliable transportation
• Excellent communications skills including writing, editing, and proofing skills
• Knowledge of Word, Outlook, PowerPoint, Constant Contact and Excel; knowledge of Neon and DonorPerfect a plus

Attributes Necessary for Success:

• • Empathy towards children and their families facing life altering illnesses
  • Strong communication skills: written, oral and active listening
  • Ability to manage multiple relationships to achieve goals
  • Disciplined and self-motivated 
  • Sewing/crafting knowledge not necessary but helpful; caring about sick kids is a must!