Operations Manager

Website International Federation of Red Cross And Red Crescent Societies

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services. IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

Job Purpose

Reporting to the Programme Coordinator, the incumbent provides the technical lead to ensure the optimal coordination and direct management of resources required for the effective and efficient implementation of the emergency operations.

Job Duties and Responsibilities

  • Negotiate, plan, and mobilize IFRC resources in support of the NS in the assessment, planning, and implementation of the emergency response.
  • Supervise IFRC technical leads to ensure they work closely with the managers of relevant NS departments in all related programming roles and responsibilities, providing advice and recommendations that carefully consider local capacity and context.
  • Along the NS, build alliances and partnerships with other emergency actors to enhance the implementation of the emergency plan of action. Support, the NS to enhance their position vis a vis the national and international coordination mechanism.
  • Support IFRC technical leads to develop program approaches that strengthen and develop the National Society’s structures, capacity, and performance; analyze and understand their current strengths and weaknesses and ensure the provision of necessary technical and material support, particularly in relation to the ongoing crisis.
  • Promote and assist the integration of humanitarian priorities and interventions within all relevant programming divisions in the NS.
  • Ensure that the response is based on frameworks and approaches that are consistent with or have considered national and international standards and guidelines, as well as IFRC policies, procedures, and tools.
  • Assist the NS, Movement, and external partners in the achievement of planned outcomes and deliverables following quality standards, in a timely fashion, and within budgets.
  • Ensure robust and coherent monitoring of the situation and its potential evolution and ensure that humanitarian interventions are responsive to current and emerging needs and threats.
  • Work with the regional DM or DCPRR Unit to develop, implement and review contingency planning for identified threats in operational areas, as well as the development of capacities within the NS for emergency response.
  • Support the NS in setting up the structure needed to ensure that all components of the response are identified, planned, and carried out in a coordinated, collaborative, and integrated manner with Movement and external partners.
  • Support the NS in developing and implementing operational standards, tools, and procedures that ensure the quality, consistency, and sustainability of emergency response interventions. Together with the NS and the Head of Country Office, represent IFRC in coordination meetings and forums, involving national authorities, national and international agencies, donors, and other partners in the country.
  • Support the NS in establishing an effective information management system for the response, including statistics.
  • Work with PMER leads in IFRC and the NS to ensure that planning and reporting requirements are met in a timely and efficient manner.
  • Advise on the need for additional human resources and support deployments in coordination with the Country and Regional IFRC offices, HR departments, and/or surge desk.
  • Ensure sound financial management is applied to all Federation-assisted programs within the NS, that budgets are monitored, any problems are identified, and solutions are implemented in a timely and effective manner.
  • Manage operational budgets to ensure that expenditure relating to IFRC-supported operations is within income and approved ceilings, in compliance with IFRC finance procedures, and in line with donor earmarking requirements.

Education

University degree in the relevant area -Required
Basic Delegates Training Course or IMPACT. FACT, ERU, RDRT Training -Required

Experience

At least 8 years of disaster management experience, including managing staff -Required
Field experience in coordinating and managing disaster and crisis management projects and activities, especially population movements -Required
Work experience with RC/RC -Required
Experience in project cycle management including proposal development, budgeting, reporting, monitoring, and evaluation -Required
Good knowledge and relevant work experience in the regional context -Preferred

Knowledge, Skills and Languages

Knowledge and Skills

Effective team and project management skills -Required
Good analytical skills and solution-oriented -Required
Good mentoring and capacity development skills -Required
Ability to work well in a multicultural team -Required
Excellent stress management skills -Required
Demonstrated accountability -Required

Languages

Fluently spoken and written English -Required
Good command of another IFRC official language (French, Spanish, or Arabic) -Preferred

Competencies, Values and Comments

Values: Respect for diversity; Integrity; Professionalism; Accountability

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust

Functional competencies: Strategic orientation; Building alliances; Leadership; Empowering others

IFRC ensures equal employment opportunities!

How to apply

For interested applicants, applications will ONLY be accepted via the following link:

https://www.ifrc.org/jobs/details.html?&nPostingId=9957&nPostingTargetId=115088&id=PZ8FK026203F3VBQB79LO79OB&LG=UK&mask=newtempconfig


Deadline: 3 Mar 2023