Planning, Monitoring, Evaluation and Reporting (PMER) Officer – to be based in Lebanon or Jordan

International Federation of Red Cross And Red Crescent Societies

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during, and after disasters, health emergencies, and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy, and Digitalization; and (iii) Management Policy, Strategy, and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, the Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster, and country) comprise the IFRC Secretariat.

Job Purpose

As a member of the Regional Office team, the overall purpose of this position is to contribute to growing and maintaining a culture and practice of credible, reliable, timely, and cost-effective project cycle management for IFRC’s multilateral work in MENA.
The PMER office will also contribute to ensuring that strong technical guidance to National Society PMER capacity is delivered. This will result in better information for management decisions, and strategic planning, as well as accountability and learning.

Job Duties and Responsibilities

Effective and efficient Monitoring and Evaluation:

  • Support in identifying gaps, needs, and trends for M&E development of the MENA NSs, and support in suggesting and designing capacity-strengthening initiatives and activities
  • Review Monitoring and Evaluation plans or develop (when missing) for IFRC Emergency responses and Pledge-based projects. This will be done in coordination with the concerned NS, along with providing the technical support needed to operate the Plan.
  • Review or design (when needed) monitoring tools for NS, along with providing the required technical support requested by the NSs when conducting qualitative and quantitative data analysis
  • Ensure through the developed M&E systems accessibility to data insights and provide the ability to use it in conjunction with the existing Movement data systems and other regional data sources
  • Support in reviewing Evaluations’ Terms of Reference, Evaluation Questionnaires, and Managing evaluations whenever needed
  • With the support of IFRC Senior PMER Officers, provide technical support for NSs (setting Monitoring and Evaluation systems, tools, material, procedures, etc) according to the IFRC’s Evaluation Framework.
  • Support and take part in reviews/ evaluations and lessons learned workshops

Ensure timely and quality Federation planning and reporting

  • Provide support to the annual planning process, working with the MENA Country Delegations.
  • Design Performance and impact measurements tools, in alignment with the global standards
  • Ensure reporting deadlines and standard quality are met, by contributing to the review of plans and reports and supporting their publication on the ERP system.
  • Provide technical support and quality insurance to improve the timely delivery of Emergency Appeals and DREF operational plans.

Duties applicable to all staff

  1. Actively work towards the achievement of the Federation Secretariat’s goals
  2. Abide by and work in accordance with the Red Cross and Red Crescent principles
  3. Perform any other work-related duties and responsibilities that may be assigned by the line manager


  • Bachelor’s degree in social sciences, public health, engineering, or other related fields –Required
  • Further training in PMER or Data Management –Required


  • Minimum of 3 years relevant experience in PMER for an international Organisation -Required
  • Strong interest in humanitarian and development work -Required
  • Knowledge of IFRC and National Society operating environment. -Preferred

Knowledge, Skills, and Languages

  • Strong background in report writing and product delivery to tight deadlines. Ability to write, edit and analyze complex reports in both English and Arabic – Required
  • Demonstrated experience in data collection and management -Required
  • Demonstrated experience in data management and modeling (Power-Bi, GIS, Microsoft Office Suite, and data analysis software) and other project management software -Preferred
  • Sound background in social research methodologies, including highly developed analytical and communication skills and the ability to assimilate and process information for wide-ranging audiences -Required
  • Excellent computer skills. (e.g. Microsoft Outlook, Word, Excel, Adobe Acrobat). -Required
  • Sound understanding of basic project finance (e.g. ability to explain the variance between budgeted and actual expenditure) -Required
  • Knowledge and commitment to Red Cross Red Crescent Fundamental Principles -Preferred
  • Basic understanding of the legal framework of humanitarian operations, as well as gender, protection, social or human vulnerability issues -Required


  • Fluently spoken and written English and Arabic -Required
  • Good command of another IFRC official language (French, or Spanish) -Preferred

Competencies, Values, and Comments

  • Values: Respect for diversity; Integrity; Professionalism; Accountability
  • Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust

IFRC ensures equal employment opportunities!

How to apply

For interested applicants, applications will ONLY be accepted via the following link:

Deadline: 22 Mar 2023