Program and Finance Manager, Franco/Luso Africa and SP4PHC (remote)

The Program/Finance Manager (PFM) reports to the Director of Program Operations and supports the countries in our Franco/Luso portfolio as well as serving as the lead Finance Manager for the Strategic Purchasing for Primary Health Care (SP4PHC) project. The PFM is a high-performing global development generalist with a strong skill set in project management and operational excellence. This is a vital role in a new team within the Company; the PFM will contribute to the ensuring operational excellence and high-quality country support to our country teams. This position is fully remote – open to most locations around the globe.

Non-SP4PHC Role:
Serves as main point of contact and “hub” for support to assigned countries This includes:

• Liaising with relevant Agility departments to ensure that country office needs (consultants, subawards, vendor agreements, approval requests to donors, etc.) are responded to in a timely manner.
• Supports Country Directors to monitor and ensure smooth operational and programmatic implementation of all projects in assigned countries, including monitoring workplans and deliverables in coordination with agility team members, country teams or global project team members.
• In collaboration with the finance analyst, provides financial management support to department and country project teams, including preparation and tracking of project, country, and team budgets, project spend, and review of financial reports. Contribute to preparation of annual operating budgets as required.
• In collaboration with contracts team, support procurement management, subcontract management and ensure project teams are in compliance with donor guidelines including reporting.
• Assists or leads on new business development opportunities, including development of strategy and technical proposals.
• Draft or revise sections of donor reports and coordinate team member input.
• Where appropriate, serve as main point of contact with prime or donor to set up regular meetings, preparing agendas, taking minutes, and ensuring follow up on action points.
• Liaise with Talent on recruitment of country team staff and act as lead for recruitment, training, and ongoing performance management of junior program operations staff.
• In collaboration with relevant agility departments, assists in the development and roll out of training in operations to both global and country office staff.
• Develop and lead standardized processes for the team’s project implementation and for engagement with ThinkWell Agility departments to enable the technical team to optimally focus on content and knowledge development and delivery.

SP4PHC Role:
Serve as financial management focal point by:

• Developing the overarching project budget and refining it with the Project Director.
• Providing oversight over country specific budgets. This includes allocating budget items appropriately.
• Presenting county budgets to project Country Leads. Clarifying, explaining, and adjusting as needed.
• Preparing country Budget Variance Analyses from the agreed master budget; including updating the monthly actuals by country and maintaining up to date country forecasts is partnership with the Country Leads (and backstops) – for example when staffing changes take place.

You will love this job if:

• You dive headfirst into challenging program operations with a solutions orientation.
• You are innovative, resourceful and thrive in a fast-moving environment.
• You are happy to fill in the gaps to reach a goal where necessary and contribute to a high-performing client-centric team.
• You like facilitating the completion of projects which tackle analytically and strategically rich problems with the purpose of improving access to high quality, affordable, equitable healthcare around the world.

We Are:
ThinkWell core values are our fundamental organizational guiding principles. They define our corporate culture, influence our behavior at work and help us achieve our mission. Our values are:

Think big
Influence the conversation
Empower others
Be exceptional
Always question
Relate authentically
Evolve by learning

You Are:
ThinkWell core competencies are foundational skills and behaviors that align with our values and are expected of all employees.

An entrepreneurial, results-oriented ‘do-er’ with a willingness to take risk, think big and challenge conventional wisdom.

A change maker who reaches independent judgement with an open mind, influences the conversation, and seeks innovation.

Able to help create an empowering environment in which everyone feels free to take initiative, be accountable and fail intelligently (learn from mistakes).

A collaborative colleague who engages constructively with people from different cultures, orientations, and perspectives and maintains positive relations in a virtual world.

Principally motivated by a growth mindset, meaning the pursuit of knowledge, experience, and self-improvement. You always question and continuously learn.

Authentic, honest, direct, self-aware, and open to giving and receiving feedback.

Requirements:

1. BA/BS and 8+ years’/experience or graduate degree (MBA, MPA, MPH) and 6+ years’ experience in global development and program operations;
2. Advanced budgeting and financial management experience; project management certification a plus;
3. Relevant work experience in a funding organization, management consulting firm, pharmaceutical industry, bilateral or multilateral development agency, and/or international NGO with some experience coordinating projects in low- or middle-income countries;
4. Demonstrated poise and professionalism in engaging with corporate clients, external partners, donors, and other stakeholders;
5. Demonstrated systems and operations management abilities including coaching junior staff;
6. A thoughtful systems thinker with pragmatic understanding of the complexities of our work;
7. Data savvy and skilled at visual display of data; must be highly fluent in Excel and PowerPoint;
8. Full English fluency, second language a plus; international development or experience working with different cultures, time zones, and countries preferred;
9. Outstanding written and verbal communication skills, including the ability to relate respectfully with staff at all levels, ages, genders, nationalities and orientations as well as across work areas;
10. Ability and willingness to travel up to 10%.