Business Support, Administration(1 year contract)

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.

At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.

Job Summary

In this role, you will be responsible to provide excellent administrative and office management support services to the assigned location and General Manager. The incumbent will be required to manage office and to plan, coordinate and manage the end-to-end onsite and offsite meetings, conferences and events activities to ensure a smooth execution of such activities and to operate efficiently and provide excellent administrative support to the organization. This position will handle a diverse group of internal and external stakeholders across all levels.

Essential Duties And Responsibilities

Office management

• Provide general administrative support to team members in the office
• Ensure timely and regular servicing and maintenance of the office and pantry equipment
• Communicate and execute payment to renew Company related insurance and office contract
• Liaise with building management office to resolve any facilities-related issues
• Other relevant duties and projects as assigned

Executive Administrative Support

• Provide effective and efficient secretarial and administrative support to General Manager
• Planning and managing of major leadership meetings/events including but not limited to sourcing for appropriate venues, putting together the budget and event agenda
• Coordinate internal and external meetings/events including but not limited to team, site-wide (e.g. town halls), off-site and one-on-one meetings
• Provide logistical arrangement support for visiting colleagues, guests and customers when required
• Other relevant duties and projects as assigned

Basic Qualifications

• At least 3 years of relevant experience in supporting a team of Commercial and/functional leaders in a diverse MNC environment
• Strong proficiency in the English language (both verbal and written)
• Strong proficiency and demonstrated knowledge in MS Office suite (i.e. Outlook, PPT, Excel, Word)
• Prior experience in organizing and managing major onsite, offsite meetings/events is preferred
• Proven track record in management of complex leadership team calendars across time zones and travel arrangements will be a plus.

Preferred Knowledge, Skills And Abilities

• Organized and proactive; able to anticipate needs and provide practical and balanced solutions
• Positive and professional personality with strong communication skills
• Strong team player who can collaborate and work well with colleagues across all levels in the organization
• Resourceful, possess a healthy sense of urgency and strong accountability
• Disciplined and possess strong follow up skills to ensure timely execution of activities
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position
• Able to comply with the company’s safety and quality policies at all times

Travel Requirements

• Occasional travels within the local to support leadership team in major meetings/events

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [email protected] . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.