Technical Consultant – Field Services

Function:

Service and Support

Closing Date:

10/08/2022

Location – Reading, Birmingham, Leeds OR Manchester

Hybrid working model

As the Technical Consultant you will work closely with Designers and Solution Architects to contribute to strategy, projects and business deliverables that involve technical subject matter expertise, technical methodologies and require understanding of complex systems.

providing technical and analytical subject matter expertise for given domain. Absorbing complex technical information and communicating effectively at all levels to both technical and non-technical audiences, whilst understanding the implications of new technologies for both IT and the customer

Who we are

At Virgin Media O2 we’re going All In, to remove bias and barriers for our people and our candidates. We’re working hard to achieve bold ambitions, to help us better represent the diverse communities we serve across the UK. As an equal opportunities employer, we support and encourage you, to be your authentic self throughout your application journey.

The must haves

In order to be considered, you must have the following experience;

• Provide technical leadership in projects and representing IT in cross-functional teams
• Ensure ‘life cycling’ of incumbent platforms including contribution to annual budgeting process
• Contribute to the formulation and implementation of IT strategy, acting as the lead / SME for given IT domain
• Analyze technical / specialist issues, working through multiple sources of potentially conflicting information to understand and assess problems
• Conduct research and analysis, applying technical experience, knowledge and established assessment frameworks and approaches
• Assist in the development and application of methodologies and best practices related to specific technical areas.
• Appropriately forecast and communicate time and costs to stakeholders, enabling effective budget management
• Be financially astute, understanding and communicate funding models (CAPEX/OPEX) to the team and stakeholders
• Ensure compliance with all security policies
• Remain current with relevant thinking on privacy and security

The other stuff we’re looking for

We’d also love you to bring;

• Technically highly capable with a background in IT
• Industry accredited and recognised in industry as an expert.
• Experienced in delivering IT using multiple methodologies, i.e., Waterfall, Agile
• A track record of delivering technologies at scale in a complex business
• Experience in integrations and software development at scale where the product and service are heavily dependent on IT platforms and rapidly evolving technology.
• Strategic and objective decision making demonstrating balanced consideration of technical and business issues, and individual and team goals
• Managing partners in a complex environment
• Experience of analysing, assessing and resolving complex technology requirements, problems and issues
• Demonstrated ability to implement processes, metrics, and operational rigor.
• Strong track record of overseeing complex IT environments with experience in the communications sector

What’s in it for you?

We know that benefits mean so much more than the ‘stuff’ we can give you, so we offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.

All work and no play just isn’t our style! We’re already planning our future ways of working, for when life becomes a little more normal again. We’re constantly evolving our approach to enable you to find a great work life balance.

Next steps

If we feel like a place where you can belong, we’d love to learn more about you. Once you’ve submitted an application the next steps of the process, if successful, are likely to include saville waves & interviews

When you apply, you’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we’ll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.