Volunteer Coordinator

British Red Cross

Job Title: Volunteer Coordinator

Location: Jersey
Contract: Fixed Term Contract for 12 months with possibility of an extension
Hours per week: 35
Salary: £29,980 per annum (Includes a market supplement)

Like many places in the UK, Jersey has been negatively affected by the Covid-19 pandemic. Waiting lists for doctors, healthcare and access to mental health support grew. People lost contact with friends and community groups because they couldn’t go out. Community groups and clubs closed. This impacted elderly and vulnerable people a great deal. Now that lives are returning to normal, we want to help rebuild. At the British Red Cross, we can help reconnect people with their communities, but we need you.

With up to 20 volunteers and staff on Jersey supporting people in reconnecting with their community, they need someone to coordinate their efforts. They need someone to ensure the shared emergency response vehicle is maintained. They need someone to make sure any training or support is available to the team. They need you.

Our team need someone to liaise with the Jersey Fire and Rescue Service, hospitals, GPs and community health staff to take referrals for individuals that would benefit from our support. They need someone to coordinate an emergency response, complete assessments and when hands on support is needed, take a front line role delivering some of the services we provide. They need you.

The British Red Cross are growing our services in Jersey to assist Islanders when they need us. We want to ensure people are supported in the event of an emergency, aren’t in hospital longer than necessary. We want to ensure everyone’s quality of life is as positive as possible. We want to help reconnect people to their communities. To do this, we need you.

A day in the life of a Volunteer Coordinator will involve:

Managing the volunteers and paid staff working on Jersey in frontline support work positions.
Acting as a key contact for our partners on the Island, taking referrals and ensuring we can offer the help their patients and service users need.
Keeping the service effective through good budget management, vehicle maintenance and stock checks.
Ensuring the people of Jersey know all options and services available to them on the island.
When a crisis emerges, taking a hands on approach and supporting individuals alongside the support workers and volunteers that report into you.
Managing Crisis response volunteers, assisting emergency services departments during times of crisis.

To be a successful Volunteer Coordinator, You’ll need:

Good leadership skills so you can bring out the best in those within your team.
Great time management skills, as you’ll be coordinating up to 20 people’s workloads.
Strong IT Skills as we utilise IT Software, so your time is spent offering support rather than on admin.
Excellent customer service skills as you’ll be building relationships with volunteers, services users and government/medical professionals.
An understanding of the different needs that people with sensory or physical impairments may have, so you can offer the best support.
Whilst this is a 9 to 5 Monday to Friday role, we will need some flexibility in times of local crisis or emergency situations.
As this role is within Jersey, you will need A registration card for proof of right to work.
A full driving license will be required as the role will involve some travel on the Island.

In return for your commitment and expertise, you’ll get:

A salary of £29,980 per annum based on 35 hours per week
36 days holiday (including Bank Holidays) – pro rata for fixed-term roles
Option to buy an extra 5 days annual leave
Flexible working policy
Discounts from a range of online and high street retailers
Access to our Employee Assistance Programme, for when you need someone to talk to
You’ll also receive a free DBS, and all equipment/uniforms and training required to complete your role effectively.

The closing date for application is 23.59 on Sunday 19th March 2023 with face to face interviews expected to take place between 22nd to 24th March.

Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

How to apply


Deadline: 17 Mar 2023